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Batch Sweet Tracker

Support Center

Last Updated: August 28, 2026

Welcome to Support

Thank you for using Batch Sweet Tracker. If you have questions, encounter technical issues, or have ideas for improving the app, we're here to help.

Frequently Asked Questions

How do I restore my premium purchases?

If you reinstalled the app or set up a new device, you can restore your purchases by opening the app, navigating to the Settings screen, and tapping the "Restore Purchases" button. Make sure you are signed in with the same App Store/Google Play account used for the original purchase.

I bought an item but it hasn't appeared. What should I do?

First, verify that your payment was successful in your Apple or Google account purchase history. Try restarting the app with a stable internet connection. If the item still does not show, tap the "Restore Purchases" button in the Settings menu or contact us below with your transaction ID.

Why are rewarded video ads failing to load?

Ads may fail to load due to poor internet connectivity, active adblockers, or temporary shortages of ads from the Google AdMob network. Ensure you have a stable network connection and try again.

Support Topics

In-App purchases, billing, and restoring premium features
Ad playback and reward issues
App features and functionality
Performance or crash reports
Settings, backup, and customization
Bug reports and feature requests
General feedback

Contact Support

Need assistance? Contact us anytime via email:

Email Support

We strive to respond to all inquiries within 24-48 hours. Please include your device model, operating system, and purchase receipts (if applicable).

Feedback

We value your feedback. Your suggestions, feature ideas, and bug reports help us continue improving Batch Sweet Tracker and delivering the best experience possible.

Compatibility

Batch Sweet Tracker is designed for modern Android and iOS devices. Performance may vary depending on your device model, operating system version, and available system resources.